September 1, 2025
1.1 This Cookie Policy explains how SV Tech Cloud Pte Ltd ("Yuko", "we", "us", or "our") uses cookies and similar tracking technologies on the Yuko website (https://yuko.so), the Yuko platform, and Yuko-powered widgets and features embedded on merchant websites (collectively, the "Service").
1.2 This Policy should be read in conjunction with our:
1.3 By using the Service, you consent to the use of cookies and similar technologies as described in this Policy, subject to your cookie preferences and applicable law.
2.1 Cookiesare small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
2.2 Cookies can be:
2.3 Cookies can also be categorised by duration:
3.1 In addition to cookies, we may use other similar technologies:
Small graphic images embedded in web pages or emails that track whether you have viewed content or opened an email.
Technology that allows websites to store data locally on your device, similar to cookies but with larger storage capacity.
Similar to local storage but data is cleared when you close your browser tab.
Collecting information about your device configuration to identify your device across visits.
Code embedded in mobile applications that can collect information similar to cookies.
3.2 References to "cookies" in this Policy include these similar technologies unless otherwise specified.
4.1 We use cookies for the following purposes:
These cookies are essential for the Service to function and cannot be disabled. They include cookies that:
Legal Basis: Legitimate interests in operating the Service.
These cookies enable enhanced functionality and personalisation. They include cookies that:
Legal Basis: Your consent, or legitimate interests in providing a better user experience.
These cookies help us understand how the Service is used so we can improve it. They include cookies that:
Legal Basis: Your consent, or legitimate interests in improving the Service.
These cookies are used to deliver relevant advertisements and measure their effectiveness. They include cookies that:
Legal Basis: Your consent.
5.1 The following tables describe the main cookies we use:
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | Yuko | Maintains your session | Session |
| csrf_token | Yuko | Security - prevents cross-site request forgery | Session |
| auth_token | Yuko | Authentication and login | 30 days |
| cookie_consent | Yuko | Stores your cookie preferences | 1 year |
| device_id | Yuko | Device identification for security | 1 year |
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| locale | Yuko | Language preference | 1 year |
| timezone | Yuko | Timezone preference | 1 year |
| display_prefs | Yuko | Display and UI preferences | 1 years |
| recently_viewed | Yuko | Recently viewed items | 30 days |
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| ga* | Google Analytics | Maintains session state | 2 years |
| display_prefs | Google Analytics | Distinguishes users | 24 hours |
| recently_viewed | Google Analytics | Throttles request rate | 1 minute |
| amplitude_id | Amplitude | Analytics and user behaviour | 1 year |
| mixpanel_id | Mixpanel | Product analytics | 1 year |
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Advertising and retargeting | 90 days |
| _fbc | Meta (Facebook) | Click attribution | 90 days |
| _gcl_au | Google Ads | Conversion tracking | 90 days |
| li_sugr | Advertising | 90 days |
5.2 Note: The specific cookies used may change from time to time. We will update this Policy to reflect material changes.
6.1 When Yuko features (such as review widgets, loyalty widgets, or referral features) are embedded on merchant websites, we may set cookies on those websites.
6.2 First-Party vs Third-Party Context: Depending on how the widget is implemented:
6.3 Merchant Responsibility: Merchants are responsible for:
6.4 Cookies Set on Merchant Sites:
| Cookie Name | Provider | Purpose |
|---|---|---|
| yuko_session | Maintains session for Yuko features | Session |
| yuko_customer | Identifies returning customers | 1 year |
| yuko_loyalty | Stores loyalty program session | 30 days |
| yuko_referral | Tracks referral attribution | 30 days |
| yuko_reviewed | Tracks review submission status | 1 year |
7.1 We use services from third-party providers that may set their own cookies. These include:
7.2 These third parties have their own privacy and cookie policies. We encourage you to review them.
7.3 We do not control third-party cookies and are not responsible for their use.
8.1 You have several options for controlling cookies:
When you first visit our website, you will see a cookie consent banner that allows you to:
You can change your preferences at any time by clicking "Cookie Settings" in the website footer.
Most web browsers allow you to control cookies through their settings. You can typically:
Browser Cookie Settings Links:
On mobile devices, you can control cookies and tracking through:
You can opt out of certain third-party cookies using:
Some browsers offer a "Do Not Track" (DNT) setting. Currently, there is no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences set through our consent banner.
9.1 If you disable or reject cookies:
9.2 Disabling cookies on merchant websites may affect the functionality of Yuko features such as review widgets, loyalty programs, and referral tracking.
10.1 Some cookies collect information that may be considered personal data under applicable privacy laws, such as:
10.2 The collection and processing of this data is governed by our Privacy Policy and End User Privacy Policy.
10.3 For information about your rights regarding personal data, please refer to our Privacy Policy.
If you are located in the EEA or UK:
If you are a California resident:
If you are located in Singapore:
12.1 The Service is not directed to children under 18. We do not knowingly use cookies to collect personal data from children.
12.2 If we become aware that we have collected personal data from a child through cookies without parental consent, we will take steps to delete such information.
13.1 Information collected through cookies is retained for the periods indicated in Section 5 and Section 6 (cookie duration).
13.2 After cookies expire or are deleted, the information they collected may be retained in our systems for the periods described in our Privacy Policy.
14.1 We implement appropriate technical and organisational measures to protect information collected through cookies, including:
15.1 We may update this Cookie Policy from time to time to reflect:
15.2 We will notify you of material changes by:
15.3 We encourage you to review this Policy periodically.
If you have questions about this Cookie Policy or our use of cookies:
SV Tech Cloud Pte Ltd
Email: [email protected]
Address: 160 Robinson Road, Singapore
Website: https://yuko.so
Last Updated: September 1, 2025
