How to Migrate from Loox to Yuko in 5 Steps (No Review or Rating Loss)

Switching review platforms can feel risky. However, careful planning reduces migration issues. You already collected photo reviews, verified badges, and star ratings. Therefore, protecting them should remain your priority.

This Loox to Yuko migration guide explains every step, chronologically. First, export your review data. Next, import reviews into Yuko Reviews. Then, enable schema markup. Finally, remove the Loox widget. Throughout the process, preserve your Google rich snippets using the Google Rich Results Test after migration.

Whether you switch for pricing, features, or platform consolidation, the workflow remains consistent. However, review migrated content before publishing. Also, note that Yuko currently doesn’t migrate merchant replies. Likewise, dedicated review syndication may still require another solution.

Quick answer: First, export your CSV from the Loox dashboard. Next, import it through Reviews → Import in Yuko Reviews. Then, enable Yuko schema markup. Afterward, verify structured data with the Google Rich Results Test. Finally, remove the Loox widget after confirming everything works.

Most merchants complete these steps without developer assistance. However, migration time varies by review volume and store configuration.

Time: About 25 to 30 minutes | Difficulty: Beginner | Steps: 5

Why merchants migrate from Loox to Yuko

Loox is a capable photo review platform. However, merchants often migrate for operational reasons.

• Pricing changes as stores grow. Loox plans scale with order volume. According to Loox’s pricing page , plans can reach $299/month. Meanwhile, Yuko Reviews includes a permanent free plan for stores with up to 50 monthly orders. Paid plans start at $12/month.
• Next, loyalty features matter. Loox focuses on reviews. In contrast, Yuko combines verified reviews, loyalty points, VIP tiers, and referrals in one platform. Therefore, merchants can reward reviews without managing separate tools.
• Then, automation becomes simpler. Yuko lets merchants manage review requests, loyalty rewards, and follow-up emails from one automation builder. Meanwhile, Loox keeps these workflows separate.

However, every platform has tradeoffs. For example, Loox offers mature photo review features and broader review-focused capabilities. Likewise, Yuko currently doesn’t migrate merchant replies. Dedicated review syndication may also require another solution.

If these differences match your priorities, compare both platforms carefully before you migrate Loox reviews to Yuko. You can also explore our Loox alternative breakdown for a detailed feature comparison.

Migrate from Loox to Yuko: Is it worth it?

For many Shopify merchants, the answer is yes. However, the right choice depends on your store’s goals, budget, and long-term growth plans.

Consider switching to Yuko Reviews if you:

• Want to reduce review platform costs as order volume increases.
• Prefer reviews, loyalty, referrals, and memberships in one platform.
• Need greater control over review request timing and incentives.
• Want to connect review data with your email platform through integrations.
• Plan to build stronger customer retention using one connected workflow.

Consider staying with Loox if you:

• Prioritize a photo-first review experience above everything else.
• Are satisfied with your current pricing and feature set.
• Don’t need loyalty or referral programs.
• Run your store on a platform other than Shopify, since Yuko Reviews is designed for Shopify.

From a migration perspective, the process is generally straightforward. First, export your reviews from Loox. Next, import them into Yuko Reviews. Then, verify your schema markup and storefront before removing Loox. Running both platforms briefly during the transition can help maintain review visibility while you confirm everything works correctly.

However, every platform has tradeoffs. For example, Loox offers mature photo review capabilities. Meanwhile, Yuko currently doesn’t migrate merchant replies automatically. Dedicated review syndication may also require a separate solution.

Ultimately, the decision depends on how you want to use customer feedback. If reviews are your only priority, Loox may remain a good fit. However, if you want reviews, loyalty, referrals, and customer engagement in one platform, Yuko Reviews offers a broader solution.

You can also explore our Migrate from Stamped and Migrate from Yotpo guides to compare migration workflows across leading review platforms.

Loox and Yuko: Complete Platform Comparison

Feature	Loox	Yuko Reviews (After Migration)
Photo reviews	Strong visual displays	Supports imported visual reviews*
Review galleries	Multiple gallery layouts	Review galleries available
Review automation	Review request automation	Reviews with loyalty-based automation
Email review requests	Standard scheduling	Flexible timing and workflow controls
SEO rich snippets	Supported	Supported with structured data enabled
Referral marketing	Available as an add-on	Built-in referral features
Loyalty program	Not included	Built-in loyalty program
Reward points for reviews	Not available	Supported
VIP tiers	Not available	Supported
Unified customer engagement	Reviews only	Reviews, loyalty, and referrals
Platform support	Shopify	Shopify and WooCommerce**
Workflow automation	Basic	Advanced automation options
Migration assistance	Self-service	Migration support available
Account management	Varies by plan	Available on eligible plans
Overall cost	Reviews only	Reviews plus loyalty and referrals

* Visual reviews depend on exported image or video URLs.
* Feature availability may vary between Shopify and WooCommerce.

Cost comparison

Loox with a separate loyalty platform

• Loox Scale Plan: $39.99/month
• Smile.io Loyalty: $49/month
• Estimated total: $88.99/month

Yuko unified platform

• Reviews, loyalty, and referrals: $49/month

If your store already uses separate review and loyalty platforms, consolidating them may reduce software costs and simplify daily operations. However, compare features carefully before migrating.

For example, Loox remains a strong choice for merchants focused primarily on visual reviews. Meanwhile, Yuko is better suited for stores seeking reviews, loyalty, referrals, and customer engagement within one platform. Always verify current pricing and plan features before making your decision.

What you can migrate from Loox to Yuko

Before migrating, review what transfers and what requires manual work.

Data type	Migrates?	Notes
Star ratings	Yes	Imported with the review CSV
Review text	Yes	Titles and review content remain intact
Reviewer name and date	Yes	Displays using exported information
Product association	Yes	Matches by product handle or ID
Photo reviews	Yes	Requires image URLs in the CSV
Verified purchase badge	Partial	Yuko verifies eligible reviews using Shopify orders
Merchant replies	No	Re-enter replies manually after migration
Loox referral data	No	Referral data doesn’t transfer between platforms

First, export your review CSV from Loox. Next, confirm image and video URLs exist. Then, import the file into Yuko Reviews. Finally, verify imported reviews before removing Loox.

The most valuable review data transfers successfully. This includes ratings, review text, photos, reviewer names, and dates. However, merchant replies require manual recreation. Likewise, verified purchase badges need Shopify order verification after import.

Prerequisites: Migrate from Loox

First, complete this checklist before making changes. It takes about five minutes. Moreover, it helps prevent common migration issues.

• First, export your Loox review CSV and save a backup.
• Next, capture your current Google Search Console review appearance.
• Then, confirm Yuko Reviews from the Shopify App Store is installed.
• Also, identify products with the most reviews for verification first.
• Next, confirm your Shopify theme supports app blocks.
• Finally, schedule migration during a low-traffic period, preferably weekday mornings.

This preparation reduces avoidable errors during migration. However, review every exported file before importing. Afterward, keep this Loox migration checklist open while following the remaining steps.

Pre-launch Loox migration checklist

Collect everything you need before beginning the migration. Doing so helps you avoid interruptions and to migrate from Loox without losing data.

• Shopify admin access – Required to install Yuko Reviews and update your theme.
• Loox installed – Ensure Loox is active and your reviews are available for export.
• Yuko Reviews installed – Install Yuko Reviews from the Shopify App Store before importing.
• Loox review CSV – Download and save your review export. Step 1 explains this process.
• Google Rich Results Test – Keep the tool ready to verify structured data after migration.
• 15 to 30 minutes – Set aside uninterrupted time during a low-traffic period for the smoothest migration.

Step-by-Step Loox to Yuko Migration

Now that everything is ready, you can begin the migration process. First, export your reviews from Loox. Next, import them into Yuko Reviews and verify the results. Finally, enable schema markup, test your rich snippets, and remove the Loox widget after confirming everything works correctly.

Step 1: How to export reviews from Loox

First, export your review data from Loox. This file will be used during the import process later.

1. Log in to your Shopify admin and open Loox.
2. Next, go to Reviews.
3. Then, click Export in the top-right corner.
4. Select All reviews and choose CSV.
5. Finally, click Export and download the file.

After downloading, open the CSV and verify these fields:

• Star rating
• Review title
• Review body
• Reviewer name
• Review date
• Product handle
• Photo URLs (if available)
• Video URLs (if available)

Some larger stores may receive the export by email instead of an instant download. Therefore, check your inbox if the file does not appear immediately.

Before continuing, review the CSV carefully. Missing product handles or media URLs can create import issues later.

Goal: Export all Loox reviews into a complete CSV file before importing them into Yuko Reviews.

Step 2: How to import Loox reviews into Yuko

Next, import your exported Loox CSV into Yuko Reviews. The built-in Loox template automatically maps supported fields, reducing manual work.

1. First, open Shopify Admin and go to Apps → Yuko Reviews.
2. Next, navigate to Reviews → Import.
3. Then, select Import from Loox.
4. Upload your exported CSV file.
5. After that, review the mapped fields carefully.
6. Confirm rating, review body, reviewer name, review date, and product handle.
7. Finally, click Start Import.

Once the import begins, Yuko displays a progress bar. After completion, review the import summary, including:

• Total reviews imported
• Skipped rows, including duplicates
• Unmatched products
• Link to imported reviews

If products appear as Unmatched, compare the CSV product handle with Shopify. Product renames cause mismatches commonly. Therefore, update the handle in your CSV. Then, re-import only those affected rows.

Although the Loox template maps columns automatically, always verify the mapping before importing. This quick check helps prevent missing reviews or incorrect product associations.

After a successful import, your reviews are available inside Yuko Reviews. However, they won’t appear on your storefront yet. Next, enable the review widget and schema markup to display reviews publicly and preserve Google rich snippets.

If you need broader migration guidance, read Google Reviews Policy: What Shopify Merchants Need to Know before publishing imported reviews.

Step 3: How to preserve Google review stars after Loox migration

Next, protect your Google review stars before removing Loox. Many merchants skip this step. Consequently, Google rich snippets may disappear after the next crawl.

Loox adds AggregateRating schema while active. Therefore, confirm Yuko Reviews provides the same structured data before uninstalling Loox.

1. First, open Reviews → Settings → Schema Markup.
2. Next, enable Structured Data.
3. Then, open a product page in your browser.
4. Select View Page Source.
5. Search for “@type”: “AggregateRating”.
6. Finally, confirm ratingValue and reviewCount appear correctly.

Afterward, validate the page with Google Rich Results Test. Look for the Review snippet result. Also, monitor Google Search Console after migration for indexing updates.

If the schema is missing, return to Reviews → Settings → Schema Markup. Then, confirm your changes were saved before continuing.

For the safest migration, keep Loox active until Yuko’s schema is verified. Meanwhile, disable the Loox review widget to prevent duplicate storefront widgets. After confirming Yuko’s schema works, remove Loox from your store.

According to Google’s structured data documentation , eligible review snippets require valid AggregateRating markup , including ratingValue and reviewCount. Yuko populates these fields automatically when reviews exist.

Important: Yuko doesn’t replace dedicated review syndication tools. Therefore, verify any additional integrations separately after migration.

Goal: Enable and verify structured data before removing Loox to help preserve Google review stars.

Step 4: How to migrate verified reviews from Loox

Next, verify imported reviews carefully. Verified purchase badges build trust. However, Yuko Reviews validates them differently than Loox.

Loox records verification using its own order matching. After import, Yuko checks each review against your current Shopify order data.

Here’s what happens:

• Reviews matching a Shopify order receive Yuko’s verified badge automatically.
• Reviews without matching orders remain unverified.
• Older orders or guest checkouts may require manual review.

To migrate verified reviews correctly:

1. First, open Reviews → Manage.
2. Next, filter by Verification Status: Unverified.
3. Then, compare the review with Shopify order history.
4. Mark confirmed purchases as Verified.
5. Finally, leave unconfirmed reviews unchanged.

This approach keeps review data accurate and transparent. Moreover, it aligns with Shopify’s review guidelines.

Avoid marking every imported review as verified. Instead, verify only reviews supported by Shopify order records. This protects customer trust and helps maintain compliant review practices.

Goal: Verify eligible imported reviews while keeping unsupported reviews unverified.

Step 5: How to migrate from Loox without downtime

Finally, switch your storefront without losing visible reviews. The safest approach is to keep Loox active until Yuko Reviews is fully working.

Follow this sequence:

1. First, complete Steps 1 to 4 while Loox remains installed.
2. Next, open Online Store → Themes → Customize.
3. Then, add the Yuko Reviews app block.
4. Afterward, check several product pages for imported reviews.
5. Once confirmed, remove the Loox widget from your theme.
6. Finally, wait about 24 hours before uninstalling Loox.

During this overlap, customers continue seeing reviews on your product pages. Meanwhile, Yuko’s widget and structured data remain active. After confirming everything works correctly, remove Loox completely.

For added safety, schedule the change during a low-traffic period. Also, remember that Shopify’s theme history lets you restore previous theme versions if needed.

This approach helps maintain review visibility throughout the migration. However, confirm that both widgets aren’t displayed simultaneously on the same product page. Disable the Loox widget before uninstalling the platform.

Goal: Enable the Yuko Reviews app block before removing the Loox widget to avoid review downtime during migration.

What to do after the Loox migration?

Now that your migration is complete, optimize Yuko Reviews to collect more reviews and maintain search visibility. These settings help you get the most value from your new platform. Understand full details from our review playbook .

• First, enable review request emails. Go to Reviews → Email Settings. Then, schedule review requests after order fulfillment. A 7-day post-delivery delay is a practical starting point for most stores.
• Next, reward photo reviews. Open Reviews → Rewards and offer a discount for photo submissions. This encourages more user-generated content and increases customer trust.
• Then, connect loyalty points to reviews. Navigate to Loyalty → Ways to Earn → Write a Review. Set the points customers earn for each verified review. According to loyalty marketing research, rewarding review activity can increase repeat participation and customer engagement.
• Afterward, connect Klaviyo. Go to Integrations → Klaviyo and complete the connection. Every submitted review can trigger customer journeys, loyalty emails, or VIP campaigns automatically. Refer to the Yuko Klaviyo integration documentation for setup details.
• Finally, monitor Google Search Console. Check review rich results weekly during the first month. Google may temporarily recrawl product pages after a schema change. Therefore, verify that review snippets continue appearing correctly.

Also, review imported products regularly during the first few weeks. Fix any unmatched products or missing media promptly. If you rely on review syndication, remember that Yuko doesn’t replace dedicated syndication platforms.

Conclusion

Migrating from Loox to Yuko follows a clear workflow. First, export your review CSV. Next, import it into Yuko Reviews. Then, verify structured data, review verified purchase badges, and replace the Loox widget only after confirming everything works correctly. Most Shopify merchants can complete the migration without developer assistance. However, the total time depends on review volume and store complexity.

Beyond migration, consider how you’ll manage customer engagement. Yuko combines reviews, loyalty, referrals, and automation within one platform. Therefore, merchants can manage multiple retention activities from a single dashboard instead of separate tools. However, review your requirements carefully, as features such as merchant reply migration or dedicated review syndication may require additional solutions.

Launch checklist

• Export your Loox review CSV and save a backup.
• Import the CSV through Reviews → Import.
• Verify product matching before publishing reviews.
• Enable Reviews → Settings → Schema Markup.
• Validate structured data with Google Rich Results Test.
• Review unverified imports against Shopify orders.
• Add the Yuko Reviews app block in Online Store → Themes → Customize.
• Remove the Loox widget after confirming reviews display correctly.
• Configure review request emails in Reviews → Email Settings.
• Enable photo review rewards in Reviews → Rewards.
• Connect loyalty points through Loyalty → Ways to Earn.

Related Reading

• Migrate Reviews from Fera to Yuko
• Switch from Okendo to Yuko
• Migrate Reviews from Junip to Yuko

Frequently Asked Question