If you’re planning to migrate from Yotpo, you’re probably staring at a rising invoice, a feature paywall, or both, and wondering if switching platforms means torching everything you’ve built. It doesn’t.
Your customers’ loyalty points, their star ratings, or their honest feedback: none of it has to disappear just because you’re done paying for Yotpo’s premium. This guide walks through a full Yotpo to Yuko migration, so you can keep every review, every point balance, and every Google star rating that’s currently helping your product pages stand out in search.
Whether you’re comparing Shopify apps for the first time or you’ve already made up your mind, the real question isn’t whether to switch; it’s whether you can do it without losing what took years to earn.
Well, with the right export and import steps, you can move everything over in an afternoon, not a fiscal quarter.
In a nutshell: To migrate from Yotpo to Yuko, export reviews and loyalty data as CSV from Yotpo, install Yuko on Shopify and import the files, then reconfigure your review widgets. Verify your Google schema is live before deactivating Yotpo.
Table of contents
- What the Yotpo to Yuko migration actually involves
- Why merchants switch from Yotpo to Yuko
- Yotpo vs Yuko comparison: Features, pricing, and benefits
- Pre-Yotpo migration checklist
- Migrate from Yotpo to Yuko in 8 steps
- Step 1: Export your Yotpo reviews
- Step 2: Export your Yotpo loyalty and customer data
- Step 3: Install Yuko on your Shopify store
- Step 4: Import Yotpo reviews into Yuko
- Step 5: Migrate your Yotpo loyalty program to Yuko
- Step 6: Migrate Yotpo customer data
- Step 7: Verify your review widgets and Google stars
- Step 8: Go live and deactivate Yotpo
- Post-Yotpo migration checklist
- How to preserve Google review stars after Yotpo migration
- Common migration problems and how to fix them
- Free White-Glove Yotpo Migration Support
- Conclusion
- Frequently Asked Question
What the Yotpo to Yuko migration actually involves
Before starting the migration, understand the data you’ll move. This helps you prepare each step correctly.
Yotpo stores three key data types:
- Reviews: Product ratings, written reviews, photo reviews, and verified buyer badges.
- Loyalty data: Customer point balances, redemption history, and tier status.
- Customer data: Email addresses and purchase history linked to loyalty accounts.
Next, Yuko supports all three data types. The reviews module imports Yotpo CSV exports directly. The loyalty platform also imports existing point balances. Therefore, customers keep their rewards instead of starting from zero.
Meanwhile, the migration runs alongside your live store. You do not need to take your store offline. Finally, note one platform limitation. Yuko’s loyalty program, VIP tiers, referrals, and memberships are available only for Shopify stores.
If you use WooCommerce, Yuko supports review migration but not loyalty features on that platform.
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Migrate your reviews and loyalty data from Yotpo to Yuko without losing customers, Google stars, or valuable purchase history in 2 hours.
Why merchants switch from Yotpo to Yuko
Many Shopify merchants switch from Yotpo to reduce costs and simplify customer engagement. Instead of managing separate tools, Yuko combines reviews, loyalty, referrals, and memberships in one platform.
Common reasons merchants migrate include:
- Lower monthly software costs.
- Unified dashboard for reviews and loyalty.
- Built-in memberships without extra apps.
- Faster onboarding and setup.
- Easier Shopify integration.
- Quicker customer support.
- Simpler day-to-day store management.
- Ability to grow customer retention from one platform.
Yotpo vs Yuko comparison: Features, pricing, and benefits
Compare Yotpo and Yuko side by side to see differences in features, pricing, setup time, and support. Find out which platform delivers more value for Shopify stores while helping you reduce monthly costs.
| Feature | Yotpo | Yuko | Why It Matters |
| Product Reviews | Yes | Yes | Collect and display verified customer reviews. |
| Photo & Video Reviews | Yes | Yes | Build trust with visual customer reviews. |
| Loyalty Program | Yes | Yes | Reward repeat purchases with points and rewards. |
| Referral Program | Yes | Yes | Acquire new customers through referrals. |
| VIP Tiers | Yes | Yes | Encourage repeat spending with tiered rewards. |
| Membership Program | No | Yes | Create recurring revenue with paid memberships. |
| Shopify Dashboard | Multiple modules | Unified dashboard | Manage reviews, loyalty, and memberships in one place. |
| Setup & Migration Time | 2 to 4 weeks | Around 30 minutes | Launch your customer loyalty platform faster. |
| Average Support Response | 24 to 48 hours | Under 2 hours | Resolve issues quickly with responsive support. |
| Starting Price | $79/month | $15/month | Reduce software costs from day one. |
| Mid-Tier Price | $169/month | $45/month | Save more as your store grows. |
| Annual Mid-Tier Cost | $2,028/year | $540/year | Save up to $1,488 per year. |
Yotpo vs Yuko pricing: How much can you save?
Annual Cost Savings by Store Size
See how much you can save each year by switching from Yotpo to Yuko, from startup stores to growing Shopify brands.
| Shopify Store Size | Yotpo Pricing | Yuko Pricing | Annual Savings |
| Startup (100–500 orders/month) | $79/month | $15/month | $768/year |
| Growing Store (500–2,000 orders/month) | $169/month | $45/month | $1,488/year |
How to Reinvest Your Yotpo Savings
Instead of spending over $1,000 per year on higher software fees, you can:
- Increase your customer acquisition budget.
- Launch new products faster.
- Invest in email and SMS marketing.
- Run more promotions and loyalty campaigns.
- Grow your retention strategy with additional rewards.
- Improve customer support and store operations.
Before vs After Migration
See how your store changes after switching from Yotpo to Yuko. Most merchants keep the same customer data while simplifying day-to-day management.
| Before Migration | After Migrating to Yuko |
| Reviews managed in Yotpo | Reviews managed in Yuko |
| Loyalty data stored separately | Loyalty data available in one dashboard |
| Multiple customer engagement tools | Reviews, loyalty, referrals, and memberships together |
| Higher monthly software costs | Lower monthly subscription costs |
| Existing reviews and ratings | Reviews and ratings remain available after import |
| Existing loyalty points | Customer point balances transferred to Yuko |
| Multiple dashboards to manage | One unified Shopify dashboard |
Pre-Yotpo migration checklist
First, complete this checklist before changing any settings. Proper preparation helps prevent common migration issues.
Your Yotpo migration checklist:
- Admin access to your Yotpo account (Owner or Admin role).
- Admin access to your Shopify store.
- Yotpo CSV exports downloaded and saved locally (reviews and loyalty).
- One test product selected for post-import verification.
- A screenshot of your current Google search result showing star ratings.
- Two to four hours are scheduled during low-traffic periods, such as evenings or weekends.
- Yuko is installed but not yet set as your primary reviews platform.
Finally, keep Yotpo active during the migration. Run Yuko and Yotpo side by side for a short period. This approach lets you migrate from Yotpo without downtime. As a result, customers continue seeing your reviews throughout the transition.
Migrate from Yotpo to Yuko in 8 steps
Migrating from Yotpo doesn’t have to mean starting from zero or losing the reviews and loyalty data you’ve spent years building.
The process below breaks the switch into eight manageable steps, from exporting your Yotpo data to verifying your Google schema is live.
Now, you can move to Yuko with everything intact and nothing lost in transit. Follow them for the smoothest transition.
Step 1: Export your Yotpo reviews
First, log in to your Yotpo account. Next, go to Reviews > All Reviews. Then, click Export in the top-right corner.
Select ‘All time’ as the date range. Otherwise, older reviews will not be included.
The exported CSV typically contains:
- Product ID and product title
- Reviewer name and email
- Star rating (1 to 5)
- Review title and body
- Review date
- Verified buyer status
- Photo URLs, if available
After that, click Export. Large catalogs may take 10 to 20 minutes to process. Once you receive the email, download the CSV and save it in a secure location.
Expected result: A file similar to yotpo_reviews_export_[date].csv. Before continuing, open the CSV and confirm the required columns are present.
Helpful tip: If your store has photo reviews, the CSV includes photo URLs hosted on Yotpo’s CDN. Yuko imports these URLs during migration. However, consider downloading the images before cancelling your Yotpo subscription for an extra backup.
Step 2: Export your Yotpo loyalty and customer data
This step applies only if you use Yotpo Loyalty & Referrals. Otherwise, skip to Step 3.
First, open your Yotpo dashboard. Next, go to Loyalty & Referrals > Customers. Then, select Export or Download to generate your loyalty CSV.
The export typically includes:
- Customer email
- Current point balance
- Lifetime points earned
- VIP or tier status
- Referral history
After downloading, save this file separately from your reviews export. You’ll import it in Step 6 to migrate your loyalty data into Yuko.
Important: Export options vary by Yotpo plan. If you cannot find the export feature, contact Yotpo support and request your loyalty data export.
Note: If you want an all-in-one platform for reviews, loyalty, referrals, and memberships, Yuko is the strongest choice. However, if you’re still evaluating options, our guide on Yotpo Alternatives for Shopify (2026) can help.
Step 3: Install Yuko on your Shopify store
First, install Yuko from the Shopify App Store. Then, approve the requested Shopify permissions. These permissions are required for reviews, loyalty, and order data.
Next, complete the onboarding process. During setup, configure:
- Your points label, such as Stars, Coins, or Credits.
- Your points conversion ratio. A ratio of 100 points = $1 is simple and consistent.
- Your first earning rule.
Not sure which rewards model fits your store? Compare the most popular options in 10 loyalty program types compared and decide which model wins for Shopify before finalising your loyalty setup.
After that, finish onboarding. However, do not enable your storefront review widgets yet. You’ll activate them in Step 7, after importing and verifying your reviews.
Expected result: Yuko appears in your Shopify admin under Apps. Finally, open the Yuko dashboard and confirm everything loads correctly without errors.
Step 4: Import Yotpo reviews into Yuko
This is the core step of your Yotpo to Yuko migration. Once completed, customers continue seeing the same reviews, now displayed through Yuko.
First, open your Yuko dashboard. Next, go to Reviews > Import. Then, choose Import from Yotpo. If unavailable, select the standard CSV import option.
Upload the CSV exported in Step 1. Yuko automatically maps most fields. Before importing, confirm the mapping:
| Yotpo CSV | Yuko Field |
| product_id | Product ID |
| reviewer_name | Reviewer name |
| reviewer_email | Reviewer email |
| star_rating | Star rating |
| review_title | Review title |
| review_body | Review body |
| created_at | Review date |
| verified_buyer | Verified badge |
| photo_url | Photo attachment |
After that, click Import. Large review libraries may take several minutes to process.
Expected result: The review count in Yuko closely matches your Yotpo total. Finally, verify a few products. Check star ratings, review dates, reviewer names, and photo reviews.
Helpful tip: If some reviews fail to import, the product IDs usually do not match your current Shopify products. This commonly happens after products are deleted and recreated. You can reassign those reviews from the Yuko dashboard before running the import again.
Save up to $1,488 annually while migrating reviews, loyalty points, and customer data without downtime.
Step 5: Migrate your Yotpo loyalty program to Yuko
If you use Yotpo Loyalty & Referrals, configure your loyalty program before importing customer balances. This helps create a smooth transition for existing members.
First, go to Loyalty > Settings in Yuko. Then, configure the following:
- Match your existing points label, if possible.
- Set a similar points conversion ratio.
- Create key earning rules, including ‘Place an Order’ and ‘Sign Up’.
- Recreate your VIP tiers using familiar names, such as Silver, Gold, and Platinum.
- Enable your referral program if you previously used Yotpo Referrals.
After completing these settings, you’re ready to import customer point balances in Step 6.
If you’re building a new rewards program or refining your existing one, read how to set up a loyalty rewards program on Shopify (2026) for best practices on points, VIP tiers, and customer rewards.
Expected result: Your Yuko loyalty program is fully configured. However, customer point balances have not been imported yet.
Helpful tip: Before importing balances, prepare a customer announcement about the loyalty transition. Clear communication helps customers understand why their rewards now appear in Yuko instead of Yotpo, reducing support requests after launch.
Step 6: Migrate Yotpo customer data
Next, import the loyalty CSV from Step 2. This transfers existing customer point balances into Yuko.
First, go to Loyalty > Customers > Import. Then, upload your Yotpo loyalty CSV. Before importing, verify the field mapping:
| Yotpo Column | Yuko’s Field |
| Customer email | |
| points_balance | Current points |
| tier | VIP tier |
After the import finishes, customers will see their existing point balances in their loyalty account. Before going live, email your customers about the transition.
For example, we’ve moved to a new rewards platform. Your points have already been transferred. No action is required.
You can automate this email using Yuko workflows. Alternatively, if you use Klaviyo, Yuko syncs customer loyalty data so your existing flows can reference the latest point balance automatically.
Helpful tip: Before importing, clean the email column in your CSV. Remove trailing spaces and confirm email formatting is consistent. This prevents customer matching issues and reduces manual corrections later.
Step 7: Verify your review widgets and Google stars
Before removing Yotpo, confirm everything works correctly on your storefront.
First, go to Reviews > Widgets in Yuko. Then, enable:
- Product page review widget.
- Star rating badge.
- Review request emails for future orders.
Next, open Online Store > Themes > Customize > App Blocks in Shopify. Add the Yuko review widget where the previous review widget appeared.
After that, verify your review schema. Once reviews are imported and the widget is active, Yuko automatically outputs AggregateRating JSON-LD on product pages.
To verify:
- Open a live product page.
- Right-click and select View Page Source.
- Search for “@type”: “AggregateRating”.
- Confirm ratingValue and reviewCount match your imported reviews.
- Finally, test the page using Google’s Rich Results Test.
Expected result: The Rich Results Test detects a valid Product schema with AggregateRating. Google typically updates search results after recrawling your pages, although the timing varies by website.
Step 8: Go live and deactivate Yotpo
Finally, remove Yotpo after confirming everything works correctly.
Before proceeding, verify that:
- Reviews are imported and displayed correctly.
- Loyalty point balances are imported.
- Yuko widgets are live on product pages.
- Review schema is outputting correctly.
Next, open your Shopify admin > Apps. Before uninstalling Yotpo, remove any Yotpo app blocks from your theme. Otherwise, empty widget placeholders may remain on your storefront.
After that, uninstall Yotpo from Shopify. Then, cancel your Yotpo subscription from the Yotpo billing settings. Uninstalling the Shopify integration does not automatically cancel your subscription.
Expected result: Yotpo no longer appears in your Shopify admin. Meanwhile, Yuko review widgets are live, customers can earn and redeem loyalty points, and your migration is complete without storefront downtime.
Post-Yotpo migration checklist
Before considering your migration complete, verify every feature works correctly on your live Shopify store.
- Reviews display correctly on every product page.
- Star ratings match your imported review data.
- Photo reviews load without errors.
- Customer loyalty point balances are accurate.
- VIP tiers and referral rewards work correctly.
- Membership features are enabled, if applicable.
- Review request emails trigger for new orders.
- Google review schema passes the Rich Results Test.
- A test order earns loyalty points successfully.
- Yotpo has been removed and the subscription cancelled.
- Google Search Console has been requested to recrawl key product pages.
Once every item is complete, your Yotpo to Yuko migration is fully finished, and you can continue collecting reviews and rewarding customers without interruption.
How to preserve Google review stars after Yotpo migration
This deserves its own section because it’s the question merchants ask most.
Google displays review stars from structured data (JSON-LD schema) on your product pages. While Yotpo is active, it outputs that schema. After you remove Yotpo, the schema disappears. As a result, Google review stars may also disappear until another platform provides valid schema.
Fortunately, Yuko replaces the schema automatically. Specifically, Yuko:
- Outputs the product schema with AggregateRating.
- Calculates ratingValue from your imported reviews.
- Update reviewCount using your imported review total.
To preserve Google review stars after a Yotpo migration, timing is critical. First, import your reviews into Yuko. Next, enable Yuko’s widgets. Then, verify the schema using Google’s Rich Results Test. Finally, keep Yotpo active for 24 to 48 hours before removing it.
If you remove Yotpo first, your store may temporarily have no review schema. Consequently, Google can stop showing review stars until it recrawls your pages.
Finally, remember that Google caches structured data . Even after Yuko’s schema is live, review stars may take one to four weeks to reappear. This is normal and depends on Google’s crawl schedule.
For implementation best practices, read our guide to Shopify schema markup apps . For additional guidance, see our article on Google’s Reviews policy .
Common migration problems and how to fix them
Most Yotpo migrations finish without issues. However, if you encounter a problem, use the solutions below.
Reviews imported, but star ratings show as 0 on product pages.
First, confirm the product page widget is enabled. Next, go to Online Store > Themes > Customize > App Embeds and enable the Yuko embed. Then, add the star rating app block to your product template.
Some reviews are missing after import.
Product IDs in the Yotpo CSV may not match your current Shopify product IDs. This usually happens after products are deleted and recreated. Open Reviews in Yuko and manually assign the affected reviews to the correct products.
Customer point balances did not import.
Check the email column in your loyalty CSV. Remove trailing spaces, verify email formatting, and import the cleaned file again.
Google review stars disappeared after migration.
Verify the Yuko embed is active and confirm your review schema using Google’s Rich Results Test. Then, request a recrawl through Google Search Console using URL Inspection > Request Indexing.
Your Yotpo subscription is still active.
Uninstalling Yotpo from Shopify does not cancel your subscription. Instead, cancel it from your Yotpo billing settings. If needed, contact Yotpo support regarding recent billing.
Photo reviews are not displaying after the import.
First, confirm the photo URLs were included in your Yotpo CSV. Next, verify that the review import completed successfully. If only a few images are missing, re-import those reviews or upload the images manually.
New review request emails are not being sent.
Confirm review request emails are enabled in Yuko. Then, verify your email sender settings and automation rules. Finally, place a test order to ensure the review request workflow triggers correctly.
Free White-Glove Yotpo Migration Support
When you migrate from Yotpo to Yuko, our team manages the technical work at no additional cost. This helps you move your reviews and loyalty data with minimal effort and without disrupting your Shopify store.
Your Free Migration Support Includes
Dedicated Migration Specialist
You’ll work with a single migration specialist who will:
- Guide you through every migration step.
- Recommend migration best practices.
- Answer technical questions quickly.
- Share progress updates until completion.
Complete Data Migration
Our team helps you migrate:
- Product reviews and ratings.
- Photo and video reviews.
- Customer loyalty points.
- VIP tiers and referral data.
- Custom data mapping for complex stores.
Shopify Setup and Configuration
We’ll also help you
- Install and configure Yuko.
- Add review widgets to your Shopify theme.
- Configure loyalty and referral programs.
- Match your store’s branding and styling.
- Customise review request emails.
Post-Migration Support
After your migration, we’ll help you:
- Verify reviews and loyalty data.
- Monitor migration performance.
- Resolve any remaining issues.
- Recommend improvements for your setup.
Dedicated Account Manager (1,000+ Orders per Month)
Growing Shopify stores also receive:
- A dedicated account manager.
- Ongoing platform recommendations.
- Regular performance reviews.
- Priority support for faster assistance.
Discover how Shopify merchants switch from Yotpo without losing reviews, loyalty points, or Google star ratings.
Conclusion
Migrating from Yotpo does not mean starting over. Instead, follow the correct order to protect your reviews, loyalty data, and search visibility. This Yotpo to Yuko migration guide helps you migrate from Yotpo to Yuko without losing data or disrupting your Shopify store.
First, export your Yotpo reviews and loyalty data. Next, install Yuko and complete the imports. Then, keep both platforms active for a short period. After that, verify your review schema before deactivating Yotpo. This sequence helps you preserve Google review stars after the Yotpo migration and avoid unnecessary downtime.
Yuko brings reviews, loyalty programs, VIP tiers, referrals, and memberships together in one platform. As a result, you can manage customer engagement from a single dashboard while reducing software costs.
Yotpo migration launch checklist
- The Yotpo reviews CSV was exported and saved.
- The Yotpo loyalty CSV was exported and saved.
- Yuko installed and configured the loyalty program.
- Reviews imported and verified on product pages.
- Customer loyalty point balances were imported successfully.
- The Google review schema was verified before deactivating Yotpo.
Also read:
Frequently Asked Question
No, if you follow the overlap method. First, activate Yuko and verify its AggregateRating schema. Then, keep both platforms running for 24–48 hours before removing Yotpo.
Most Shopify stores finish the migration within 2–4 hours. Larger stores with extensive reviews or loyalty programs may need 4–6 hours for verification and testing.
Yes. Export your Yotpo loyalty CSV and import it into Yuko. Existing customer point balances transfer automatically, allowing customers to keep their rewards without starting over.
Yes. Yuko imports photo URLs from your Yotpo review export and displays them in review widgets. For permanent hosting, download and re-upload your images before cancelling Yotpo.
No. You can import Yotpo reviews on Yuko’s free plan. Paid plans provide higher order limits and advanced loyalty features, but review imports remain available on all plans.
Previously sent Yotpo review emails continue linking to Yotpo until the service is removed. After migration, Yuko automatically sends review requests for all new customer orders.
Yes. Keep Yotpo active while importing reviews and verifying Yuko’s widgets and schema. Once everything works correctly, remove Yotpo. This approach prevents interruptions for shoppers.
