Migrate From Okendo to Yuko Quickly: Complete Guide (2026)

Your review library on Okendo represents years of customer trust. It includes verified reviews, star ratings, and customer photos. Naturally, you don’t want to lose that data during migration.

Fortunately, you can migrate without losing your existing reviews. This guide explains each step, from exporting reviews to checking Google rich snippets afterward. As a result, you can move from Okendo to Yuko Reviews while keeping reviews, ratings, and verified badges intact.

Before you begin, compare features in our Okendo alternative guide. Then, review your migration plan to avoid unexpected issues.

How to migrate from Okendo to Yuko: Follow these steps: Export your reviews as a CSV from Okendo. Next, import the CSV into Yuko Reviews. Then, verify your imported reviews and check product assignments. Confirm review widgets display correctly. Finally, test your Google rich snippets.

By following these steps in order, you can migrate from Okendo to Yuko while preserving valuable customer feedback and minimizing disruption.

Why Shopify merchants switch from Okendo to Yuko

Okendo is a capable review platform. However, many Shopify merchants eventually reassess their needs. As stores grow, priorities often change. Consequently, many compare Okendo with Yuko Reviews before migrating.

Common reasons include:

• Cost: Okendo’s pricing may suit larger stores. However, growing businesses often seek lower entry costs. Yuko Reviews offers paid plans that begin at $12/month. Always verify current pricing before choosing a platform.
• Feature consolidation: Okendo primarily focuses on customer reviews. In contrast, Yuko Reviews combines reviews, loyalty points, VIP tiers, referrals, and memberships within one platform. Therefore, merchants can manage customer retention from a single dashboard instead of multiple tools.
• Simpler setup: Some merchants prefer fewer configuration steps. Accordingly, Yuko Reviews is designed for a straightforward setup and faster deployment. Nevertheless, migration still requires reviewing imported data before going live.

That said, these differences do not make Okendo a better or worse platform. Instead, the right choice depends on your business goals, workflow, and retention strategy.

Before switching, compare pricing, supported features, migration requirements, and integration compatibility. Also, identify any custom fields, review replies, or unsupported attributes requiring manual migration. This preparation helps migrate from Okendo without downtime.

Finally, if Yuko Reviews better matches your current requirements, you can begin the migration process with confidence. The following Okendo to Yuko migration guide explains how to export your reviews, import them into Yuko Reviews, verify product mapping, and confirm your review widgets display correctly after migration.

What you can migrate from Okendo to Yuko

Before changing any settings, understand what transfers successfully. Then, plan for anything requiring manual work.

Data type	Migrates to Yuko?	Notes
Star ratings (1 to 5)	Yes	Mapped directly
Review text and title	Yes	Review content is preserved
Reviewer name	Yes	First name or display name imports
Review date	Yes	Original publish date is retained
Verified buyer status	Yes	Imported as verified status
Photo reviews	Yes	Supported image URLs import
Okendo custom attributes	Partial	Standard fields map. Custom fields may need manual mapping.
Store review replies	No	Re-enter replies manually after migration.
Loyalty or Okendo Loyalty data	No	Separate product. Not included in review exports.

Overall, the core review data transfers smoothly, including:

• Star ratings
• Review content
• Reviewer names
• Review dates
• Verified purchase status
• Photo reviews

However, some information requires extra attention. For example, custom attributes may need manual mapping. Likewise, store replies do not migrate and must be recreated.

Therefore, review your imported data before publishing new review widgets. Next, confirm product assignments and verify that reviews appear correctly across your storefront.

If your store relies heavily on custom fields or advanced configurations, plan additional testing before completing the migration. This extra verification gives you a smooth way to migrate Okendo reviews to Yuko while preserving your most valuable customer feedback.

Also read: Best Okendo Alternative 2026: Yuko’s Complete Multi-Platform Solution

Before you start: Okendo migration checklist

Before changing any settings, prepare your store carefully. Proper preparation helps prevent missing reviews, mapping issues, and unnecessary troubleshooting later.

Complete this checklist before starting the migration:

• Export your Okendo reviews as a CSV. Then, save the file in a known location.
• Record your current review count for each product. Later, compare these totals after importing.
• Capture screenshots of your current Google search snippets showing star ratings. Afterward, use them for comparison.
• Install Yuko Reviews on your Shopify store. However, don’t activate the review widget yet.
• Check your Okendo subscription end date. This helps you plan your migration overlap.
• Identify any custom review attributes requiring manual mapping after import.
• Back up your Okendo data completely. Export reviews, questions, answers, and supported media where available.

Additionally, confirm who will verify the migration if multiple team members manage your store. This avoids confusion during the final review.

Next, organize your exported files in one folder. Then, keep a copy until the migration is fully verified.

Finally, avoid uninstalling Okendo immediately. Instead, leave your existing review widgets active until you confirm that all reviews, ratings, verified statuses, and supported media display correctly in Yuko store reviews .

This migration checklist usually takes only a few minutes. Nevertheless, completing every step reduces the risk of missing data and makes the remaining migration process much smoother.

How to migrate from Okendo to Yuko: Step by step

Migrating from Okendo to Yuko Reviews is straightforward with proper preparation. First, gather everything you need. Then, follow the steps to migrate verified reviews from Okendo.

Time: 20 to 45 minutes

Difficulty: Beginner

Steps: 7

Before you begin, make sure you have:

• A Shopify store with administrator access.
• An active Okendo account for exporting reviews.
• Yuko Reviews from the Shopify App Store installed.
• Your exported Okendo review CSV file.
• Your completed pre-migration checklist.
• A recent backup of your review data.

Additionally, keep your Okendo store active during the migration. This allows you to compare review counts and troubleshoot, if necessary.

Next, verify that your CSV opens correctly before importing. Also, ensure the file remains unchanged after export. Even small formatting changes can affect your import of Okendo reviews into Yuko.

Step 1: Export reviews from Okendo

First, export your existing reviews from Okendo. This CSV file will be imported into Yuko Reviews later.

Follow these steps:

1. Log in to your Okendo dashboard.
2. Open Reviews from the left sidebar.
3. Click Export in the top-right corner.
4. Select All reviews.
5. Choose the CSV export format.
6. Click Export and wait for the download to complete.

Next, open the downloaded CSV. Then, confirm it includes essential review fields, such as:

• Reviewer name
• Star rating
• Review title and content
• Review date
• Verified purchase status

If any expected fields are missing, export the file again before continuing. Also, avoid editing the CSV because formatting changes may affect the import process.

If your store contains many reviews, Okendo may generate multiple CSV files. Therefore, download every exported file before moving to the next step.

Likewise, if your store includes photo or video reviews, verify that the exported data contains the required media references. Video support may depend on your hosting configuration.

Finally, save every export in a secure folder. Keeping the original files makes troubleshooting easier if you need to repeat the import later.

Step 2: Install Yuko Reviews on Shopify

If you haven’t installed Yuko Reviews yet, complete this step before importing your reviews.

Follow these steps:

1. Open the Yuko Reviews listing in the Shopify App Store.
2. Click Install and approve the requested permissions.
3. Complete the onboarding process.
4. If prompted, skip the “Collect new reviews” setup for now.

Next, wait for the installation to finish. Then, return to your Shopify admin.

Finally, confirm that Yuko appears under Apps and opens successfully. You should be able to access the Yuko Reviews dashboard before continuing to the import step.

Step 3: Open the import tool in Yuko

Next, open the review import tool before uploading your Okendo export.

Follow these steps:

1. In your Shopify admin, open Apps.
2. Launch Yuko Reviews.
3. Navigate to Reviews from the left sidebar.
4. Click Import Reviews.
5. Select Okendo as the source platform.

Then, wait for the import screen to load. Before uploading your file, review the available import options and confirm that Okendo is selected as the source.

If you exported multiple CSV files, keep them ready for upload in the next step. Also, avoid changing column names or file formatting before importing.

Step 4: Upload your Okendo CSV

Now, upload the review export from Step 1 into Yuko Reviews.

Follow these steps:

1. Click Choose file.
2. Select your Okendo CSV export.
3. Wait while Yuko Reviews parses the file.
4. Review the column-mapping preview carefully.

Next, confirm that each field maps correctly:

Okendo column	Yuko field
reviewer_name	Reviewer name
rating	Star rating
body	Review text
created_at	Review date
verified_buyer	Verified status
media_url	Photo

If any field is incorrect, use the corresponding dropdown to update the mapping before continuing. Likewise, check any additional supported fields if they appear during import.

For stores using custom attributes, verify those separately because some fields may require manual mapping.

Finally, once everything looks correct, click Next to continue.

Step 5: Run the import

Next, start the review import process in Yuko Reviews.

Follow these steps:

1. Click Import reviews.
2. Wait while Yuko Reviews processes your CSV.
3. Keep the browser tab open until the import finishes.

Import time varies depending on your review library size. Therefore, avoid refreshing the page or closing your browser during processing.

If you exported multiple CSV files in Step 1, import each file separately. Complete one import before starting the next.

After each import, open Reviews → All Reviews. Then, compare the imported review count with your Okendo export. If the totals differ, review the import summary before proceeding.

Additionally, check a few products to confirm review content, star ratings, verified purchase status, review dates, and photos display correctly.

Step 6: Map reviews to products

Next, verify that your imported reviews match the correct Shopify products.

During import, Yuko Reviews uses the product handle or SKU in your CSV to match reviews automatically. Therefore, most reviews should already be assigned.

However, if any reviews remain unmatched, follow these steps:

1. Open Reviews → Unmatched.
2. Review each unmatched entry.
3. Use the search field to find the correct product.
4. Click Assign to link the review.

Afterward, confirm that the review appears on the correct product page. Then, repeat the process until no unmatched reviews remain.

If several reviews are unmatched, compare your CSV with your Shopify product data. Product handles or SKUs may have changed since the reviews were collected. Consequently, manual assignment may be required for those products.

Finally, spot-check several products across your catalog. Verify review counts, ratings, verified purchase status, and photos display correctly before enabling your new review widgets.

Step 7: Activate the Yuko review widget (and deactivate Okendo)

Finally, make your migration live. Complete both tasks during the same session to avoid displaying two review widgets .

Activate Yuko Reviews

Follow these steps:

1. Open Yuko Reviews.
2. Navigate to Reviews → Widgets.
3. Enable the product review widget.
4. Open the Shopify Theme Editor.
5. Add the Yuko Reviews app block to your product page template.
6. Save your theme.

Remove Okendo

Next, disable the previous review widget:

1. Open the Shopify Theme Editor.
2. Remove the Okendo app block from your product page template.
3. Save your changes.

Afterward, review several product pages on your live storefront. Confirm reviews, ratings, photos, and verified purchase badges display correctly.

Then, open your store in a private or incognito browser window. This helps verify the Yuko Reviews widget loads correctly without cached content.

Finally, after confirming everything works as expected, you may uninstall Okendo from your Shopify admin if it is no longer needed.

Expected result: Yuko Reviews is now active on your storefront, and the Okendo widget has been removed. Customers can view your migrated reviews without interruption.

Pro tip: Before removing Okendo, open your product page in an incognito window and confirm the Yuko widget is rendering correctly. Only then remove the Okendo block.

Post-migration Okendo checklist

Your migration isn’t complete until you’ve verified everything on your storefront. Therefore, complete this checklist before uninstalling Okendo or considering the migration finished.

Review the following items:

• Confirm the total number of imported reviews matches your Okendo export.
• Compare review counts for several popular products.
• Verify star ratings display correctly across product pages.
• Check that verified purchase badges appear where expected.
• Open multiple photo reviews and confirm images load successfully.
• Review a few recently imported reviews for accurate dates and content.
• Confirm every imported review is assigned to the correct product.
• Check Reviews → Unmatched for any remaining reviews requiring manual assignment.
• Verify your Yuko Reviews widget appears correctly on desktop and mobile devices.
• Remove the Okendo widget only after confirming the new widget works properly.
• Test several product pages using Google’s Rich Results Test.
• Confirm valid Product schema and AggregateRating are detected.
• Monitor Google Search Console for indexing or structured data issues.
• Browse your storefront in a private or incognito window to confirm the latest changes.
• Keep your original Okendo CSV exports until you’re satisfied with the migration.

Finally, ask a team member to review a few product pages independently. A second review often catches small issues that are easy to overlook.

Once your migration is complete, use our Review Playbook to optimize your review collection strategy, placement, and customer engagement workflows.

How to preserve Google review stars after Okendo migration

Many merchants think about Google review stars only after migrating. However, verifying them beforehand prevents unnecessary concerns.

Google product review stars come from structured data on your product pages, not the review platform itself. Specifically, Google requires valid Product schema with AggregateRating for eligible rich results. Therefore, after switching to Yuko Reviews, confirm that your product pages contain valid structured data.

1. Verify your structured data

First, confirm the schema is working correctly.

• Open a product page on your store.
• Test the page using Google’s Rich Results Test .
• Confirm a Product result appears.
• Verify the AggregateRating property is present.

If issues appear, resolve them before removing your previous review solution.

2. Allow Google to re-crawl your pages

Next, remember that Google must re-crawl your updated pages. Consequently, review stars may not refresh immediately.

According to Google Search Central, re-crawl timing varies by website and cannot be guaranteed. Therefore, changes may take several days or longer to appear in search results.

To help Google discover your updates:

• Submit important product pages through Google Search Console.
• Monitor indexing and rich result reports.
• Check several product pages after indexing completes.

Finally, compare your search results with the screenshots captured before migration. This makes it easier to verify that review stars continue appearing correctly.

For additional guidance, see our Google Reviews Policy article.

Tip: Keep your previous review widgets active until you’ve confirmed your structured data, imported reviews, and storefront display are working correctly.

What happens to your data during the migration

Many merchants wonder what happens to their reviews during migration. Fortunately, most review data transfers successfully. However, a few items require manual attention to migrate from Okendo without losing data.

Does the migration cause downtime?

No. You can import your Okendo reviews while Okendo remains active. Therefore, your existing review widgets continue displaying on product pages during the migration.

Only after completing the final verification should you activate Yuko Reviews and remove the Okendo widget. As a result, the transition can occur without interrupting your storefront.

Are verified buyer badges preserved?

Yes. Yuko Reviews imports the verified purchase status from your Okendo CSV whenever that information is available. Consequently, reviews marked as verified continue displaying the verified buyer badge after import.

What happens to photo reviews?

Photo reviews are imported using the supported image references in your review export. After the migration, confirm that every image displays correctly before removing your previous review solution.

Will you lose any review data?

Most review information transfers successfully, including:

• Star ratings
• Review titles and content
• Reviewer names
• Review dates
• Verified purchase status
• Photo reviews

However, some data may require manual work, including:

• Store replies
• Unsupported custom attributes
• Other fields that don’t map to standard Yuko Reviews fields

Therefore, review your imported data carefully before making the migration live. If your store relies on custom review fields, verify those separately to ensure nothing important requires manual mapping.

By following the migration steps in order and completing the final verification, you can move from Okendo to Yuko Reviews while preserving your core customer review data.

Common issues in Okendo migration and how to fix them

Most migrations complete smoothly. However, if you encounter an issue, use the appropriate solution below.

Reviews show as unmatched.

The product handle in your Okendo CSV doesn’t match your current Shopify product.

Solution:

• Open Reviews → Unmatched.
• Find the correct product.
• Click Assign for each review.
• Then, verify the review appears on the product page.

Photo reviews imported without images

Image references may be unavailable or unsupported.

Solution:

• Confirm the image data exported correctly.
• Check whether the image references remain accessible.
• If the issue continues, contact Yuko Reviews support before closing your Okendo account.

Google review stars disappeared.

Google may not have re-crawled your updated pages yet.

Solution:

• Test your product page with Google’s Rich Results Test.
• Confirm valid Product schema and AggregateRating.
• Submit important pages through Google Search Console.
• Then, wait for Google to process the updated pages.

Verified buyer badges are missing

The verified purchase field may not have imported correctly.

Solution:

• Review your Okendo CSV.
• Confirm the verified status column contains valid values.
• If necessary, export the reviews again before repeating the import.

Duplicate reviews after importing

The same reviews may have been imported more than once or require review.

Solution:

• Open Reviews → All Reviews.
• Review the imported records.
• Remove duplicate reviews if needed.
• Then, verify your final review count matches your original export.

If problems continue after these checks, contact Yuko Reviews support before removing your previous review solution. This helps ensure every review, rating, and supported field transfers correctly.

Conclusion

Migrating from Okendo to Yuko Reviews is straightforward when you complete each step in order. First, export your reviews. Next, import them into Yuko Reviews. Then, verify your data before updating your storefront.

During the migration, keep your existing Okendo review widgets active. After confirming everything works correctly, activate Yuko Reviews and remove the Okendo widget. This approach helps maintain a smooth customer experience.

Most core review data transfers successfully, including verified purchase status, review content, star ratings, and supported photo reviews. Afterward, verify your structured data to help preserve eligible Google rich results.

Migration launch checklist

Before finishing, confirm you have completed every step:

• Export all Okendo reviews as a CSV, including supported photo references and verified status.
• Install Yuko Reviews and import your CSV using the Okendo source option.
• Verify your imported review count matches the original export.
• Confirm verified purchase badges imported correctly.
• Review product mapping and assign any unmatched reviews.
• Activate the Yuko Reviews widget.
• Remove the Okendo widget during the same update.
• Test 3 to 5 product pages with Google’s Rich Results Test.
• Confirm valid Product schema and AggregateRating are present.
• Monitor Google Search Console after the migration.

Also read:

1. Migrate From Stamped to Yuko
2. Migrate From Yotpo to Yuko
3. Migrate From Judge.me to Yuko

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