A personalized space inside customer accounts where shoppers can track points, claim rewards, and see their VIP status — all in one place.
Customers see their current balance plus a full history of how they earned and spent points.
Available rewards are displayed clearly. Redeem in a few clicks.
Show tier progress and what perks they've unlocked — or what's coming next.
Highlight actions that keep customers engaged. Purchases, reviews, referrals, and more.
Customer Hub lives inside Shopify’s native customer account experience. No separate login. No friction.
Customers manage orders, addresses, and rewards in one place.
Automatically inherits your store's fonts and colors.
Enable it in a few clicks. Works out of the box.
Benefit
Impact
Higher engagement
Customers who visit their hub redeem more rewards
Better visibility
Points and perks are always front and center
Reduced support tickets
Self-service means fewer “where are my points?” emails
Stronger retention
An engaged loyalty member spends more over time
