A personalized space inside customer accounts where shoppers can track points, claim rewards, and see their VIP status — all in one place.
Celebrate every milestone with your most loyal customers
Customers see their current balance plus a full history of how they earned and spent points.
Available rewards are displayed clearly. Redeem in a few clicks.
Show tier progress and what perks they've unlocked or what's coming next.
Highlight actions that keep customers engaged. Purchases, reviews, referrals, and more
Customer Hub lives inside Shopify’s native customer account experience. No separate login. No friction.
Customers manage orders, addresses, and rewards in one place.
Automatically inherits your store's fonts and colors.
Enable it in a few clicks. Works out of the box.
Give your customers a central place to track their loyalty journey and rewards
Higher engagement: Customers who regularly check their hub are more likely to redeem rewards and stay active in your loyalty program.
Better visibility: Their points balance, tier status, and available rewards are always accessible in one centralized dashboard.
Reduced support tickets: Self-service access to points history, tier progress, and rewards eliminates "where are my points?" support requests.
Stronger retention: When customers can easily track and manage their loyalty benefits, they stay more engaged and spend more over time.
